Política de privacidad

 

Last updated: July 8, 2025

At Mafe Gómez (hereinafter referred to as “we” or “the Company”), we value and respect the privacy of our customers and users. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website https://mafegomez.com.co (the “Site”).

By using this Site, you agree to the practices described below.


1. Information We Collect

When you browse our Site or make a purchase, we may collect the following types of information:

  • Personal information you provide: name, shipping address, billing address, email address, phone number, and payment information (such as credit card details, which are securely processed via Shopify and our payment providers).

  • Device and usage information: IP address, browser type, operating system, pages visited, time spent on the site, and user behavior.

  • Cookies and similar technologies: we use cookies to enhance your user experience, analyze site traffic, and personalize advertising content.


2. How We Use Your Information

We use your personal information to:

  • Process and manage your orders.

  • Send you confirmations, updates, and order-related notifications.

  • Respond to your questions and inquiries.

  • Improve our Site and product offerings.

  • Comply with legal, tax, and regulatory obligations.


3. Sharing Your Information

We may share your personal information only in the following circumstances:

  • Service providers: including Shopify (our e-commerce platform), payment processors (e.g., Mercado Pago), shipping companies, and other third parties that help operate the Site.

  • Legal requirements: if required by law, legal process, or competent authority.

  • Advertising and analytics: tools such as Google Analytics or Facebook Pixel, in accordance with applicable data protection laws.

We do not sell your personal information to third parties.


4. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.


5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your data.

  • Object to or restrict certain data uses.

  • Withdraw your consent at any time, without affecting the lawfulness of processing prior to withdrawal.

To exercise these rights, please contact us at contact@mafegomez.com.co 


6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.


7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will post any changes on this page with the “Last updated” date. We encourage you to review this policy periodically.


8. Contact

If you have any questions or would like to exercise your rights regarding your personal information, you may contact us at:

📧 contact@mafegomez.com.co 

 

Use of Shopify

Our store uses Shopify as our e-commerce platform. Shopify may also collect and process your personal information. You can read their Privacy Policy here:
https://www.shopify.com/legal/privacy